Pressure Sales Tactics and Renewable Energy

National Energy Action in the West Midlands is warning people about renewable energy companies that target vulnerable consumers with pressure sales tactics.

A recent incident in the West Midlands suggests that some companies may be demanding payments of up to nearly £4,000 as an initial deposit as part of a larger overall sum, in excess of £10,000. The salesman is typically kind and friendly but puts pressure upon the client to sign immediately even though the householder has stated that they wish to discuss it further with family.

Saran Jarvie, Project Co-ordinator in the West Midlands, said: “We have heard a very unfortunate story where one very elderly gentleman had his credit card charged for £3,900, with another £6,200 to pay within four weeks and in the small print it states that this is whether they install the system or not."

"We are extremely saddened that some opportunistic people are taking advantage of the current interest in renewable technology which can bring so many advantages to a household."

"Do not be afraid to say “no I’ll think about it” and do not feel pressurised into buying something on the spot. Any legitimate company will be happy for you to check things out and have time to think about it."

You can always call advice centres run by the Energy Saving Trust for more information - including where to find an accredited installer and to find out which technology is right for you.

Their freephone number is 0800 512 012.